Privacy Policy

The user can access and use www.trenes.com without being obliged to provide any information about himself.

There are different times when the user freely DECIDES to provide information to OnLine Travel Solutions, S.L., which is the company that regulates the website www.trenes.com:

SIMPLE REGISTRY, is the one in which the user enters his email to receive offers through our newsletter of offers and news. The user will receive our offers newsletter through the mailing list news@news.OnLine Travel Solutions, S.L., which is the company that regulates the website www.trenes.com. The user can unsubscribe at any time, sending an email through the CONTACT option of our website.

WHEN BOOKING, in this case, the user enters his personal data as name, address, telephone numbers, ID, shipping address, passwords, etc. ... and the booking that he has requested to OnLine Travel Solutions, S.L., which is the company that regulates the website www.trenes.com

. The information provided by users will be incorporated into the computer files of OnLine Travel Solutions, S.L., which is the company that regulates the website www.trenes.com, making us responsible for its computerized treatment and confidentiality based on the following standards:

FIRST: the data collected in www.trenes.com will be used with the purpose, in the manner and with the limitations and rights set down in the Organic law 15/1999 for the Protection of Personal Data within the framework of the Spanish legislation.

SECOND. OnLine Travel Solutions, S.L., which is the company that regulates the website www.trenes.com, has taken the necessary technical and organizational measures to ensure the security and integrity of the data, as well as to prevent its alteration, loss, processing or unauthorized access.

THIRD. Users who provide personal data, consent to the computerized processing or not of the data so that they can be used by OnLine Travel Solutions, S.L., which is the company that regulates the website www.trenes.com, with a commercial purpose of personalization, operational and statistical and activities specific to its corporate purpose, expressly authorising OnLine Travel Solutions, S.L., which is the company that regulates the website www.trenes.com, for the extraction, storage of data and marketing studies in order to adapt their offers to the specific profile. OnLine Travel Solutions, S.L., which is the company that regulates the website www.trenes.com, will provide the necessary data to the corresponding supplier when the USER contracts a service provided by that provider. OnLine Travel Solutions, S.L., which is the company that regulates the website www.trenes.com, may conserve such information once the relation with the user has terminated, in order to comply with legal obligations.

FOURTH. Should the collected information be used for a different purpose other than that for which it was obtained or collected, prior consent of the interested parties shall be required.

FIFTH. The user gives his consent and authorizes OnLine Travel Solutions, S.L. which is the company that governs the website www.trenes.com to provide such data to official bodies that require it in accordance with the laws of each of the countries in which we operate, as well as banking entities in order to ensure the existing contractual compliance.

ONLINE TRAVEL SOLUTIONS wants to inform the USER that their data will be treated confidentially and hosted on servers that meet the requirements established by European legislation regarding data protection.

OnLine Travel Solutions, S.L. which is the company that governs the website www.trenes.com uses COOKIES. A "cookie" is a piece of information that the browser stores on your computer's hard drive. Each time you visit our WEBSITE, our server will recognize the "cookie" and will provide us with information about your last visit in a way that will allow us to provide a better service. Most browsers accept the use of "cookies" automatically, but it is usually possible to modify the browser settings so that it does not.